Understanding A.I.'s Role in Online Course Creation (Presented by Sensei)
If you create online courses, you won’t want to miss this very special discussion! I’ll be joined by Ronnie Burt, Business Lead at Automattic, who’s overseen development of the Sensei LMS plugin. We’re going to cover:
- Managing emails for your online courses
– A.I.’s role in assisting with online course creation.
– Sensei’s upcoming A.I. Quiz Generator
– A.I.’s impact on society
This is a audio version from a live stream we did on April 17th, 2023.
This live stream is presented by Sensei. Learn more here: https://howibuilt.it/sensei
————
Streamlined Solopreneur is the podcast for solopreneurs who want to automate their business and take time off worry-free. Each week, Joe Casabona shares practical systems, tools, and strategies to help you reclaim your time and run your business without sacrificing your the rest of your life, or your health.
Start with the free Solopreneur Sweep — a step-by-step method for finding where your business is losing time: https://streamlined.fm/sweep
If this episode helped you, leaving a review on Apple Podcasts helps other solopreneurs find the show — it only takes a minute and means a lot.
Connect with Joe on LinkedIn: https://www.linkedin.com/in/jcasabona/
Transcript
Hey, everybody.
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Welcome to a bonus episode of how I built it.
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This episode is a bonus episode because it's actually most of the replay of
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a live stream I did over on YouTube.
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I'll link it in the show notes.
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Uh, in the description for this video.
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I did clean it up a little bit.
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You know, I removed like the shout outs to commenters and things like that.
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But, uh, this is a conversation between Ronnie Bert of automatic and myself.
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On understanding AI's role in online course creation.
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Ronnie has a background in education.
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So much Southern.
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He mentioned MOOCs, which is I think cool.
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Uh, I've obviously been a long time educator across a number of mediums.
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And, uh, Ronnie is also a, the business lead, a business leader,
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automatic who oversees development of the sensei LMS plugin.
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This episode is brought to you this live stream as well
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was brought to you by sensei.
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Uh, so if you are looking for a great LMS plugin for WordPress,
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That gives you quizzes and direct integration with woo commerce and
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heavy use of the block editor.
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I there's not another plugin I can recommend.
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So check out sensei, you can get 20% off at Halle belt slash sensei.
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That's S E N S E I, but the topics that we cover managing emails for
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your online courses, AI's role in assisting with online course creation.
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Sensei's upcoming AI quiz generator.
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And a few other things around.
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Uh, AI, philosophically and what it means for the future.
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Of online course creation.
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So I hope you enjoy this conversation between me and Ronnie Bert.
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And without further ado, let's get to the intro.
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And then the interview
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Joe: Hey everybody, and welcome to How I Built It, the podcast where you get free
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coaching calls from successful creators.
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Each week you get actionable advice on how you can build a better creator
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business to increase revenue and establish yourself as an authority in your field.
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I'm your host, Joe Casabona.
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Now let's get to it.
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So, so let's get into managing emails.
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And this is, this is something that.
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I don't think enough people think about until it becomes a problem.
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So like for me, um, I had, uh, a membership site set up with, uh, I think
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it was WooCommerce memberships that would, um, automatically register new
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members in all of my Learn dash courses.
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And I was like, yeah, this is exactly what I want.
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But what I also had was, uh, an automation, um, inside of
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Learn Dash called Follow Up.
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It was like an add-on called follow up emails at the time where you
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can send emails to, uh, students based on actions they take, right?
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So when they register, when they complete after this lesson, if they haven't
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logged in for a week or whatever, right?
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So any, any of these things can kick off an email.
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And so I had one welcoming them to the course, except I had it for every course.
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And so when they got registered for every course, they got an email,
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a discreet email for every course.
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Um, I had about 10 courses on the site at the time, and I also, they
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also got their, uh, receipt and they got their welcome to the membership.
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And so their first experience was getting 12 emails by making one purchase.
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Uh, and I just never thought about it, right, because I, I
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plugged and played a few things and things work as I tested them.
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Except, you know, the secret is that my user was already
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registered for every course.
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Uh, so I just tested the payment gateway.
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So, um, let's, let's talk a little bit about this and uh, and email reminders
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and things like that, because again, I think like an online course is,
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um, you can have horror stories like mine, but you can also create a really
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good experience for the learner if you have those set up the right way.
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Ronnie: I mean, some things that come to mind is, first, I think we all think
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that there's email fatigue, right?
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I mean, email fatigue is real.
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We are inundated by most of us, probably hundreds of emails a day.
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And, um, you know, as a result we're seeing open rates on email, like
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mass marketing email list, maybe going down, um, and things like that.
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But if someone's interested in your course, or like, we do actually read a lot
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of the emails that are sent to us, right?
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And so I, I just, what I'm getting at is like, I caution people again
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saying like, well, emails don't matter because no one's gonna open them.
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Or I, I'm afraid of sending too, too many emails.
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Like if they're engaged in your.
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They're gonna wanna see that email, see what's next.
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It, it's like the best way really, that we have the best tool that we have
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of communicating directly with those people that have enrolled in real time.
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Like when, when they need some information.
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So things that we've done is, um, first of all, like, you know, I've
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been around WordPress long enough to know WordPress isn't built
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to be an email management tool.
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Right?
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And depending on when your host and the configurations there, like the
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deliverability of emails sent via WordPress can, can vary a ton, you know,
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on if you're in a shared environment, that IP might be flagged and more likely
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to end up in spam folders or just the way that the email is written more likely to
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be flagged to spam or not be received.
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We also have just recently added some pretty big integrations with Mail Poet and
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with Automate Wu, which both in different ways can help with customizing the emails.
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Mail poet works really well to help with deliver deliverability issues with email.
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Um, also, like you mentioned, you know, S M T P, depending on your host, they
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might have things in place that can help help there, but it's something to look
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into if you're relying on these emails, you know, making sure that they're
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delivered and not showing up in spam.
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And so when we are adding email tools in, we're trying to add in in ways
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that we can like, Do everything that we can to make the spam Gods happy.
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And also don't feel bad about like, um, not being able to
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keep your emails outta spam.
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I'm a big Google, like fanboy, I guess, for lack of a better word.
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Mm-hmm.
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I'm in all the Google groups and, uh, like only use Android products and everything.
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Pretty much.
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I get emails all the time from Google itself that end up in my spam folder in
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Gmail, which is like a Google service.
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So if Google can't figure out how to send me emails that don't get marked
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by spam, you know, I don't feel so bad.
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It's, it's a complex issue, but,
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Joe: um, yeah.
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That's such, that's such a good point, right.
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It's it's worth looking into though.
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Yeah.
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Yeah.
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Awesome.
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And you mentioned male poet.
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Male poet came into the automatic fold a couple years ago, I think.
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Right.
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Ronnie: Yeah, I don't remember exactly when.
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And it also, you know, is, uh, works really closely with, with
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WooCommerce and automating all your store purchases and stuff there, and
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just making those, those look better.
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Um, so what we've done is now you can, um, you automatically get a mail poet
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list for everyone that's in a course or that's in a sensei group mm-hmm.
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So that you can send out mass emails or you can use some of their
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automation tools, like, uh, I mean, just a whole bunch of different
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possibilities that it opens up.
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You can send an email based on if they purchased a specific product in the
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past or something like that to a course.
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Yeah.
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You, you can get pretty creative.
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Joe: That's, that's awesome.
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And I mean, that makes perfect sense, right?
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Because I think, again, one of the things that, you know, I mean, I've been in
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the WordPress space since like 2004.
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So like before WordPress had pages, like, it was ju it was literally just a blog
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when I first started using WordPress.
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Um, and you know, and, and, and the people in the WordPress space and,
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and developers and agencies, like they would do this piece mill thing.
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But I think especially moving into the creator economy, which is who I'm talking
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to mostly now, um, they're not hiring an agency to set up their online store.
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Right.
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And they're not, and so these are integrations that
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they need to think about.
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And I mean, to woo commerce's credit, especially like the
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onboarding process is really good.
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I think it's really good, at least, um, someone who's used a lot of WordPress
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plugins and most are just like, if there's nothing when you install the
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plugin, I either think like, well, there's nothing to do with just
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doing its thing, or like, now I've gotta hunt down the settings page.
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But like WooCommerce I think does a really good job of like putting
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things front and center and, and like, you know, you probably need
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this like tax calculation, whatever.
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Um, and so, Having tools that integrate like that are, um, I think super
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important and male poet, full disclosure, they years ago sponsored my podcast.
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Um, but uh, you know, I think they were, they're doing a really good job of that.
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Ronnie: Yeah.
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And I think it's this connection piece of getting all these tools,
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like we want to play nicely with, with everything we can, with membership
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plugins, with other mail services besides mail poet and all that too.
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Cuz that's the beauty of the ecosystem that we're in is that, you know,
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you get to choose what you need and what works for you at that time
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and not pigeonholed into one thing.
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Joe: Yeah, absolutely.
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You get to, you get to choose your service.
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Um, so let's, uh, let's move into the, the main event here, right?
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There's, uh, you know, enough dilly dialing.
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Um, let's talk about ai.
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Let's talk about AI a little bit.
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First from like a, a philosophical standpoint, right?
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And then we'll get into kind of the practical applications of course creation.
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Uh, you know, thinking about it for a couple minutes, I think
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probably what I use it for in podcasting is very similar to how
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it could be used in course creation.
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But I'm really curious to hear what, what you have to say about that.
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But again, um, what is your personal philosophy?
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I mean, that, that's
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Ronnie: kinda why I reached out to you, because this is why I'm developing
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it, and that's like the first thing off the bat, I have done nothing
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but listened to dozens and dozens of podcasts from experts on this right?
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Over the last couple of months.
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And I, I don't, um, I mean, none of us are experts because this doesn't exist yet.
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We don't really know what the potential is gonna be.
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We don't really know, you know, where this is ending up.
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But I have to say what I want instead of a philosophy, what I hope we get out of
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this is, I don't want us to get to a place where the robots, the AI, is writing our
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entire course for us, writing an entire blog post for us, and we just blindly
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like hit, publish and run students through that course or something like that.
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I think I've already seen, we have people doing that.
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They're like, oh, I can go create 10 courses this weekend, copy
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paste it in, sell it, and you know, try to make a quick buck.
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Um, you know, the downside of that is, well, first of all, AI is still sometimes
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giving you, you know, bad information.
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Um, it's hallucinating.
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It's, you know, telling you things that are not necessarily true.
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So we first, you know, we need to be mindful of that, but that's
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not gonna be an engaging course.
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I, I, I think a lot about course creators and I believe a million percent that like,
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Putting people through courses, you know, having a bunch of courses available for
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people to sign up for, learn on their own pace, at their own time, things
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they're excited about and interesting in like, that's not going anywhere.
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It's a good industry to be in.
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It's, it's really a needed thing for the world really.
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And, but if we have a whole bunch of really bad, low quality courses out
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there, and that's someone's first experience as a student mm-hmm.
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Like, they're way less likely to ever go try again.
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And, um, I think we saw that with MOOCs like 10 years ago.
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The massive online open courses or whatever they were called.
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Right.
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The universities were rolling out left and right.
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They were not good learning experiences for the most part because they were thrown
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together quickly and they just tried to like convert a textbook into the course.
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Millions of people signed up for these things.
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The completion rate was like sometimes like 1% or something.
00:12:56.909 –> 00:12:56.999
Right.
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Like really low.
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No one signed up for 'em, A second one.
00:13:00.839 –> 00:13:01.079
Right.
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Cuz they didn't have a great first experience.
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Joe: Yeah.
00:13:03.869 –> 00:13:07.199
And gosh, that's such, that's such a throwback that we, we
00:13:07.199 –> 00:13:10.209
talked about that when I worked in higher ed like two years ago.
00:13:10.209 –> 00:13:10.369
Yeah.
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Um, first of all, I'm a New York Italian and MOOC is like a derogatory term.
00:13:18.659 –> 00:13:22.169
The first time I heard the VP of IT at the University of Scranton, St.
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Moo, I was like, Hey, who are you talking to Over, like, I just got very like, um,
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can he say, is he allowed to say that?
00:13:28.799 –> 00:13:33.899
But, uh, I mean, to our credit, like we never like rushed to roll out one.
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Right?
00:13:34.199 –> 00:13:39.359
Like we really, and like by the time, well, I left before this, but like again,
00:13:39.364 –> 00:13:44.639
by the time we were kinda like ready, we kind of saw the, the pitfalls of it.
00:13:44.639 –> 00:13:44.939
Right.
00:13:44.999 –> 00:13:48.149
Um, because like, if you're gonna just.
00:13:48.689 –> 00:13:49.319
Throw.
00:13:49.319 –> 00:13:55.049
Like if I wanna learn something short, I can go read an academic paper on it.
00:13:55.229 –> 00:13:57.569
But like you said, it's gonna be an awful experience.
00:13:58.349 –> 00:14:01.079
Like I'm, when I have questions, it's gonna be so boring.
00:14:01.829 –> 00:14:05.129
Um, and that's almost like what I think about when I think
00:14:05.129 –> 00:14:06.869
of like AI generated courses.
00:14:07.409 –> 00:14:10.079
You're basically just saying like, take all of this information
00:14:11.039 –> 00:14:12.989
and spit it out on a page.
00:14:14.009 –> 00:14:17.069
Put it into lessons you think it should be in.
00:14:17.069 –> 00:14:19.289
Right, which is not thinking about the learning experience.
00:14:19.769 –> 00:14:20.009
No.
00:14:20.159 –> 00:14:25.199
Um, because like AI can't possibly know that, like how each individual will learn.
00:14:26.059 –> 00:14:28.619
And so, you know, that's, that's kind of what I thought about
00:14:28.624 –> 00:14:29.549
as you were talking there.
00:14:29.579 –> 00:14:30.989
But I'm sorry, I like I interrupted your
00:14:30.989 –> 00:14:31.379
Ronnie: philosophy.
00:14:31.379 –> 00:14:32.339
No, I like that.
00:14:32.399 –> 00:14:33.209
Yeah, I like that.
00:14:33.209 –> 00:14:40.019
And what, so where I hope we're going is that, well on a couple of fronts,
00:14:41.819 –> 00:14:46.379
you can now like have some of that boring stuff though, that research.
00:14:47.699 –> 00:14:50.879
Like writing the textbook for you almost, right?
00:14:50.879 –> 00:14:50.969
Mm-hmm.
00:14:51.464 –> 00:14:56.429
Now, your job as the course creator is to put all of that extra stuff, the extra
00:14:56.434 –> 00:15:00.989
elements into the course that make it interactive, make it engaging, building a
00:15:00.989 –> 00:15:06.149
community around the course, possibly, you know, adding some collaborative elements,
00:15:06.509 –> 00:15:10.949
one-on-one coaching with the instructor, or group coaching with the instructor.
00:15:11.249 –> 00:15:14.399
Those sorts of things are gonna be really what set courses apart.
00:15:14.639 –> 00:15:19.709
So this idea of like evergreen courses that are text based and
00:15:19.709 –> 00:15:23.639
like hands off automated, I think we're gonna have a handful of people
00:15:23.639 –> 00:15:26.879
maybe in, in certain niches, like be somewhat successful with that.
00:15:26.879 –> 00:15:33.719
But by and large, like the real value from this is gonna be if we can help
00:15:33.719 –> 00:15:38.699
put tools in the hands of creators that, that go way above and beyond that, right?
00:15:38.699 –> 00:15:40.049
And make that accessible.
00:15:40.739 –> 00:15:45.239
Um, So AI can help us build the foundation, which we can talk more about
00:15:45.239 –> 00:15:47.189
like specifics and prompts and all that.
00:15:47.189 –> 00:15:49.829
But, um, I don't know.
00:15:49.829 –> 00:15:51.419
I mean, what do you think about, about that?
00:15:51.419 –> 00:15:54.869
I, I'm developing this like, you know, in real time, constantly
00:15:54.869 –> 00:15:56.129
evolving in my thoughts,
00:15:56.134 –> 00:15:56.429
Joe: so, right.
00:15:56.429 –> 00:16:01.079
Well cuz I mean, it's like, I mean, this is maybe recency effect, but I
00:16:01.079 –> 00:16:02.939
can't think of another technology.
00:16:03.539 –> 00:16:08.729
And again, I've been in technology for over 20 years at this point.
00:16:09.509 –> 00:16:14.879
Um, you know, and I can't think of something that evolved as rapidly
00:16:14.999 –> 00:16:16.679
as like generative AI tools.
00:16:17.069 –> 00:16:22.199
Um, and so like, I've talked about it a little bit on, on the podcast and
00:16:22.199 –> 00:16:24.719
like, I had to like, put a disclaimer like, hey, we were talking about this in
00:16:24.719 –> 00:16:28.469
January and it's like March now, and it things, everything's totally different.
00:16:28.474 –> 00:16:34.769
All and so, um, you know, and so like it's, it is that constant evaluation.
00:16:34.799 –> 00:16:39.299
The other thing I think, again, as you were talking, what made me.
00:16:39.854 –> 00:16:45.464
What, where my brain went was the idea of the flipped classroom, right?
00:16:45.464 –> 00:16:48.494
So like anybody who's unfamiliar with the idea of the flipped classroom,
00:16:49.184 –> 00:16:55.874
it was that, um, the student would essentially like read the lectures at
00:16:55.874 –> 00:16:59.444
home and then do the assignments in class.
00:16:59.614 –> 00:17:02.774
And when I first heard about this, I was like, oh, this is brilliant, right?
00:17:02.774 –> 00:17:04.754
Like, this is, this makes so much sense.
00:17:05.144 –> 00:17:08.984
You read the material and then like you work through the comprehension
00:17:08.989 –> 00:17:10.964
with your fellow students and teacher.
00:17:10.964 –> 00:17:15.944
But, but then I actually started talking to my students about, uh, those, like who
00:17:15.944 –> 00:17:17.384
had experience with the flipped classroom.
00:17:17.384 –> 00:17:20.894
They're like, oh, they would just make us like watch YouTube videos.
00:17:21.104 –> 00:17:24.194
And I'm like, that's not okay.
00:17:24.464 –> 00:17:28.454
Y that's not a learning experience, right?
00:17:28.574 –> 00:17:34.354
Again, all of this information is out there and, and I, part of the educator's
00:17:34.359 –> 00:17:38.205
job is to curate and filter it.
00:17:39.259 –> 00:17:45.044
Um, and put it into a lens that works best for the people you're talking to and not
00:17:45.044 –> 00:17:46.514
just throw a bunch of information at them.
00:17:46.514 –> 00:17:50.444
And so like, totally AI tools can help us do that, right?
00:17:50.624 –> 00:17:54.914
You can write a prompt for chat, G p t, that's like, uh, I wanna teach
00:17:55.184 –> 00:18:01.184
a group of 10 year olds, uh, how to make their first HTML page, um, right.
00:18:01.184 –> 00:18:05.294
As an expert web developer talking to a group of 10 year olds.
00:18:06.014 –> 00:18:09.944
Um, and like, yeah, maybe you'd get something, but like, maybe
00:18:09.944 –> 00:18:14.594
not, you know, or like, certainly they're gonna have questions.
00:18:15.104 –> 00:18:21.344
Um, certainly they're gonna have questions that AI can't possibly anticipate.
00:18:21.344 –> 00:18:26.474
And so, um, I think that it's a very good assistive tool.
00:18:27.254 –> 00:18:28.754
It's a good research tool.
00:18:28.814 –> 00:18:34.334
I remember when like Wikipedia was first emerging and every teacher wanted
00:18:34.334 –> 00:18:37.724
to ban that because it wasn't a good research tool, but like you had to.
00:18:38.939 –> 00:18:39.989
It's a good first.
00:18:40.019 –> 00:18:44.129
I think it's a good first step, but it's not gonna give you your first
00:18:44.129 –> 00:18:45.659
draft or your final draft, rather.
00:18:46.499 –> 00:18:46.799
Right.
00:18:47.129 –> 00:18:49.079
It's, it's gonna give you some prompts.
00:18:49.079 –> 00:18:52.889
It's gonna give you some prompts to then go and look for more information.
00:18:55.019 –> 00:18:55.229
Ronnie: Yeah.
00:18:55.229 –> 00:18:59.369
And look for like, how to make it relevant, how to tell stories that
00:18:59.369 –> 00:19:03.059
are personal to you as the educator, or maybe that connect specifically
00:19:03.064 –> 00:19:04.469
with the, with the learner.
00:19:04.979 –> 00:19:09.329
Um, then you, you're gonna wanna, I mean, to me, my, my whole
00:19:09.329 –> 00:19:12.959
like education philosophy is learning is doing, not getting.
00:19:12.959 –> 00:19:13.049
Mm-hmm.
00:19:13.289 –> 00:19:13.469
Right.
00:19:13.469 –> 00:19:13.589
Yeah.
00:19:13.589 –> 00:19:19.289
And so, um, you know, will have to build ways into the courses to
00:19:19.289 –> 00:19:23.669
have the students do something that demonstrates that they've explored
00:19:23.669 –> 00:19:27.659
that new content to whatever it is, or, or played around with it, or
00:19:27.659 –> 00:19:29.579
created something or built something.
00:19:30.209 –> 00:19:34.379
Um, or maybe it's in a traditional sense, a quiz or something like that.
00:19:34.409 –> 00:19:39.374
But, Um, you know, that's really what makes the course, the course
00:19:39.404 –> 00:19:40.964
or those, those experiences.
00:19:41.474 –> 00:19:45.854
And so, you know, anyone that might be listening that is creating learning
00:19:45.859 –> 00:19:52.344
experiences, like always be thinking about, um, what can you have the, the
00:19:52.349 –> 00:19:54.584
student do well, AI's not giving you that.
00:19:54.584 –> 00:19:57.794
Maybe you could ask what could the student do to demonstrate that they've done this
00:19:57.794 –> 00:19:59.384
or, and I've tried that a little bit.
00:19:59.384 –> 00:20:03.344
Like, what's an activity that I could do when I want to teach this concept?
00:20:03.344 –> 00:20:06.074
And it, depending on what it is, it gives some decent ideas
00:20:06.074 –> 00:20:07.334
that can get you unstuck.
00:20:07.874 –> 00:20:11.264
Um, but then, you know, like how much time you have, what resources
00:20:11.264 –> 00:20:13.784
are available, all that, that you would have to then tailor it
00:20:14.354 –> 00:20:16.244
and, and put it into your course.
00:20:16.244 –> 00:20:20.114
But the course shouldn't be about the content because as
00:20:20.114 –> 00:20:21.644
of now, the content is trivial.
00:20:21.644 –> 00:20:22.334
It's everywhere.
00:20:22.394 –> 00:20:24.014
Like your content's not unique.
00:20:24.024 –> 00:20:24.624
Mm-hmm.
00:20:24.704 –> 00:20:26.534
The actual words on the page are not unique.
00:20:26.954 –> 00:20:30.779
Um, So it's gotta be the experiences that are, that are the
00:20:30.779 –> 00:20:31.559
Joe: uniqueness.
00:20:31.859 –> 00:20:32.819
Yeah, I like that.
00:20:32.819 –> 00:20:36.629
I, I always say learn by doing, uh, by doing as well.
00:20:36.689 –> 00:20:40.439
Um, I, you know, I want my courses, I want people to have tangible
00:20:40.439 –> 00:20:42.119
experiences after they take my courses.
00:20:42.119 –> 00:20:45.269
I want them to walk away from my course and have something
00:20:46.049 –> 00:20:47.369
virtually in their hands, right?
00:20:47.369 –> 00:20:51.059
Cuz I'm usually teaching people how to do things online, but like, Hey,
00:20:51.059 –> 00:20:52.679
I took this course and I made that.
00:20:52.989 –> 00:20:55.809
The average student retention rates, when they learn something,
00:20:55.809 –> 00:20:58.629
it's like lecture reading is 10%.
00:20:59.199 –> 00:21:03.399
Um, and then practice doing is up to 75, right?
00:21:03.399 –> 00:21:05.079
And like 90% is teaching others.
00:21:05.084 –> 00:21:10.239
But, um, if you are, if, if you are just giving to Ronnie's point, right?
00:21:10.239 –> 00:21:14.799
If you're just giving people something to read, uh, as their course,
00:21:14.829 –> 00:21:16.119
they're not gonna retain that.
00:21:16.119 –> 00:21:17.349
They're not gonna remember that.
00:21:17.799 –> 00:21:21.729
Um, you probably, I mean, if you're watching on the livestream now, if
00:21:21.729 –> 00:21:25.149
you're listening, maybe you don't even remember what I just said, right?
00:21:25.179 –> 00:21:29.529
Um, but like practical doing is gonna give you a 75% retention
00:21:29.529 –> 00:21:31.419
rate because you're at your, your.
00:21:32.349 –> 00:21:37.989
Forging new memories of, of, you know, like for forming new pathways
00:21:37.989 –> 00:21:40.869
for like actually doing the thing.
00:21:40.869 –> 00:21:41.199
Right.
00:21:41.269 –> 00:21:45.099
That, and that was probably the idea of the flipped classroom, right?
00:21:45.579 –> 00:21:46.149
In theory it was,
00:21:46.154 –> 00:21:49.389
Ronnie: and, and I, I don't have it in front of me and it's been a while.
00:21:49.394 –> 00:21:54.159
And I think it depends on the topic, you know, the content, the age of the
00:21:54.159 –> 00:21:57.069
learners, but I think there was some research that showed, especially younger
00:21:57.069 –> 00:21:59.169
kids, where a lot of this was used mm-hmm.
00:21:59.254 –> 00:22:02.499
That actually didn't show gains in instruc, like in out
00:22:02.529 –> 00:22:04.299
educational outcomes in many ways.
00:22:04.719 –> 00:22:06.519
And that kind of surprised a whole bunch of people.
00:22:06.519 –> 00:22:07.059
Yeah.
00:22:07.059 –> 00:22:12.489
Um, but, you know, other ways to incorporate that, doing into your
00:22:12.494 –> 00:22:16.959
course, having forums like BB press forums or comments, um, threaded
00:22:16.959 –> 00:22:23.739
discussions having, uh, peer review of, of work, um, building that collaboration
00:22:23.744 –> 00:22:28.494
and, um, You know, there's all sorts of tools that, that we could add.
00:22:28.494 –> 00:22:30.204
And AI is not going to generate that.
00:22:30.204 –> 00:22:34.074
Now, you should expect today that your students are probably gonna
00:22:34.074 –> 00:22:36.004
be using chat g p t to mm-hmm.
00:22:36.089 –> 00:22:39.894
Like, answer those discussion questions or whatever, but you know, that's kind of
00:22:39.894 –> 00:22:44.304
on them and that's a skill we're all gonna learn how to, how to figure out, you know?
00:22:44.364 –> 00:22:44.544
Yeah.
00:22:44.634 –> 00:22:45.594
What that really means for
00:22:45.594 –> 00:22:45.894
Joe: us.
00:22:46.164 –> 00:22:47.094
I will say, right?
00:22:47.094 –> 00:22:48.444
You asked me about my philosophy.
00:22:48.444 –> 00:22:53.814
I did write a blog post a couple weeks ago, um, called like, chat.
00:22:53.814 –> 00:22:58.224
G P T is, ex, ex is exposing like a weakness in our education
00:22:58.224 –> 00:22:59.304
system or something like that.
00:22:59.754 –> 00:23:07.494
Um, where I basically talked about how, uh, is exposing our
00:23:07.494 –> 00:23:09.174
broken education system, right?
00:23:09.179 –> 00:23:12.684
Because if te my theory, right?
00:23:12.684 –> 00:23:15.654
And I think based on what you've said, you might agree with this.
00:23:15.654 –> 00:23:20.424
I don't wanna put words in your mouth, but, um, if teachers are banning chat, g p
00:23:20.424 –> 00:23:25.089
t from, uh, from the classroom wholesale, first of all, You're now depriving
00:23:25.089 –> 00:23:28.479
students of a skill that they are going to need when they get into the workforce.
00:23:28.539 –> 00:23:31.359
Like you're going to need to know how to leverage generative ai.
00:23:31.869 –> 00:23:40.539
Um, but also, um, but also that means you're just giving assignments that
00:23:40.539 –> 00:23:42.609
are regurgitation assignments, right?
00:23:42.999 –> 00:23:49.149
Like if you tell me to write, uh, a paper about like the Battle of Shiloh, right?
00:23:49.569 –> 00:23:53.709
Uh, and chat G p t can write that paper and it covers everything
00:23:53.709 –> 00:23:55.119
that you told me I had to do.
00:23:55.899 –> 00:23:59.289
That's not a problem with chat G P T, that's a problem with the assignment.
00:23:59.349 –> 00:24:01.779
Like you're just making me memorize and regurgitate, right.
00:24:02.319 –> 00:24:07.629
Um, instead of like critically think right about the Battle of Shiloh or whatever.
00:24:08.649 –> 00:24:09.759
Ronnie: I completely agree.
00:24:10.149 –> 00:24:16.779
Um, and, you know, for course creators and some, you know, we work with
00:24:16.779 –> 00:24:20.229
people of all different types of courses that they're creating, right?
00:24:20.229 –> 00:24:24.339
There's some that are for like, certifications and you have like strict,
00:24:24.939 –> 00:24:30.729
um, either legal obligations or like some something that you have to make sure that
00:24:30.729 –> 00:24:33.069
they know and that are taught is covered.
00:24:33.129 –> 00:24:37.329
And then you have much more fun, um, you know, hobbies and things
00:24:37.329 –> 00:24:40.599
like that, that people that we, you know, all sorts of stuff.
00:24:40.599 –> 00:24:43.359
And then everything in between.
00:24:43.569 –> 00:24:46.179
It depends on your course, it depends on the topic, but you
00:24:46.179 –> 00:24:49.269
can, you definitely wanna bring in community some way and mm-hmm.
00:24:49.349 –> 00:24:55.089
And the option for that, um, however you can, even if that community is external
00:24:55.094 –> 00:24:58.269
to the course that you're just opening the door to or something like that.
00:24:59.409 –> 00:25:00.549
Joe: Yeah, absolutely.
00:25:00.609 –> 00:25:03.819
And now that we've gotten that out of the way, right, um,
00:25:04.689 –> 00:25:07.989
uh, AI tools can be helpful.
00:25:08.079 –> 00:25:14.139
Um, and I think something that, um, we're teed up to talk about is something that
00:25:14.889 –> 00:25:17.529
I always, always struggle with, right?
00:25:17.529 –> 00:25:22.119
I make courses for LinkedIn learning, um, and if I'm not doing, like, if
00:25:22.119 –> 00:25:23.649
I'm not doing a coding course, right?
00:25:23.649 –> 00:25:27.909
Where like the, the doing part, the assessment part is obvious.
00:25:27.909 –> 00:25:30.639
It's like, take this code, write this code, right?
00:25:30.699 –> 00:25:34.359
Usually I'll like say, oh, right, well, I'm gonna, let's write this code, pause
00:25:34.359 –> 00:25:37.209
this video here, try to do it yourself, and then we'll walk through my solution.
00:25:37.869 –> 00:25:44.649
Um, if it's not that, then they want me to write quiz questions and I hate.
00:25:45.669 –> 00:25:50.079
Hate writing quick because like, they're so to me, they're like so
00:25:50.079 –> 00:25:52.029
contrived the way I write them.
00:25:52.029 –> 00:25:52.929
I'm really bad at writing.
00:25:52.929 –> 00:25:54.369
I just say that right off the bat.
00:25:54.369 –> 00:25:54.609
Right.
00:25:55.029 –> 00:25:56.589
It's always like four.
00:25:57.099 –> 00:25:59.079
One is I think the obvious answer.
00:25:59.079 –> 00:26:01.929
One is a very, obviously not the answer.
00:26:01.989 –> 00:26:04.029
It's like, just totally at a left field.
00:26:04.569 –> 00:26:10.089
Um, and then, but it's like, it's something I spend, I think, a, um,
00:26:10.659 –> 00:26:14.499
inequitable amount of time on when it comes to creating the course.
00:26:14.679 –> 00:26:17.859
Um, but it sounds like Sensei is about to integrate something
00:26:17.859 –> 00:26:19.719
that could, could maybe help me.
00:26:20.649 –> 00:26:20.799
Yeah.
00:26:20.804 –> 00:26:21.909
This is our first,
00:26:21.909 –> 00:26:23.499
Ronnie: our first tool that we're building in.
00:26:23.499 –> 00:26:31.149
And so what we wanted to avoid, um, was not having this like chat interface that
00:26:31.154 –> 00:26:33.239
you have everywhere else with mm-hmm.
00:26:33.324 –> 00:26:34.179
With AI tools.
00:26:34.509 –> 00:26:37.389
We just kind of want it to be magic wherever we can.
00:26:37.899 –> 00:26:41.709
And so you already have a lesson in Sensei and the lesson has content.
00:26:42.579 –> 00:26:45.969
Then you can click a button to create a quiz.
00:26:45.969 –> 00:26:46.809
I mean, that's how it works.
00:26:46.809 –> 00:26:50.499
Now, when you do that, we'll ask, well, do you want us to generate
00:26:50.499 –> 00:26:51.879
a few quiz questions for you?
00:26:52.689 –> 00:26:56.379
And we did a lot of testing and we found that like chat, G p T
00:26:56.384 –> 00:26:58.389
usually writes three good questions.
00:26:58.389 –> 00:27:00.759
If you ask for more than three, they get really repetitive.
00:27:00.939 –> 00:27:01.029
Mm-hmm.
00:27:01.359 –> 00:27:06.099
Um, and so we were just showing three quiz questions and they, for
00:27:06.099 –> 00:27:08.049
now, the, they're multiple choice.
00:27:08.054 –> 00:27:12.639
But what I like about it is when we can take it a step further, we
00:27:12.639 –> 00:27:18.549
then ask to, well also display why the right answer is correct and why
00:27:18.579 –> 00:27:20.859
each wrong answer is not correct.
00:27:20.859 –> 00:27:22.569
Like, why is that the wrong answer?
00:27:23.139 –> 00:27:27.969
And then we, so when the learner is taking the quiz and they choose the
00:27:27.969 –> 00:27:33.189
wrong answer, they'll immediately get the feedback that, you know, this
00:27:33.189 –> 00:27:36.009
is why this is the wrong answer, and here's the right answer and here's why.
00:27:36.009 –> 00:27:39.189
So it's like reinforcing right in real time and.
00:27:40.104 –> 00:27:43.554
You know, we could do that when we're building the course, but like you
00:27:43.554 –> 00:27:44.964
said, it's pretty time consuming.
00:27:44.964 –> 00:27:46.464
It's also a little challenging.
00:27:47.004 –> 00:27:51.564
Um, and I think once you, I've been playing with these a bunch, like,
00:27:51.654 –> 00:27:57.174
it kind of helps train the course creator too, like on writing better
00:27:57.179 –> 00:27:58.764
quizzes and writing better feedback.
00:27:58.764 –> 00:28:01.524
So then you can extend and write a fourth and a fifth.
00:28:01.524 –> 00:28:03.864
And we don't want you to just use the quiz questions exactly
00:28:03.864 –> 00:28:04.944
as they come out of the box.
00:28:04.944 –> 00:28:07.404
Like we're hoping you're reviewing them and making sure that it's
00:28:07.944 –> 00:28:10.524
a good question and like it's the right answer and all that.
00:28:10.529 –> 00:28:15.774
But, um, that's just like one way of starting and it's, you don't have
00:28:15.774 –> 00:28:17.244
to worry about writing a prompt.
00:28:17.274 –> 00:28:21.354
We've we're customizing those prompts for you all in the background and
00:28:21.354 –> 00:28:23.574
then putting it into the blocks.
00:28:24.264 –> 00:28:26.274
So no copy pasting or anything like that.
00:28:26.279 –> 00:28:29.454
It transforms it into Gutenberg and into the quiz editor.
00:28:30.264 –> 00:28:30.894
Ah, that's awesome.
00:28:30.894 –> 00:28:31.344
Joe: Which is pretty cool.
00:28:31.764 –> 00:28:32.064
Yeah.
00:28:32.064 –> 00:28:32.664
That's awesome.
00:28:32.664 –> 00:28:34.974
And like the, why is it, right, why is it wrong?
00:28:34.974 –> 00:28:36.984
Like, that's another thing that I really struggle with.
00:28:36.984 –> 00:28:39.474
I'm just like, The right.
00:28:39.474 –> 00:28:43.224
I like, I feel like when I say, when I write y, is this the right answer?
00:28:44.064 –> 00:28:45.504
I can also put that in the Y.
00:28:45.504 –> 00:28:46.854
Is this the wrong answer, right?
00:28:46.854 –> 00:28:47.994
Like yeah, like yeah.
00:28:48.054 –> 00:28:49.434
Why is a the right answer there?
00:28:49.464 –> 00:28:50.934
The A is the right answer for these reasons.
00:28:50.934 –> 00:28:54.414
Why is B the wrong answer for the reasons that A is the right answer?
00:28:54.924 –> 00:28:57.234
But that's like not really helpful, right?
00:28:57.234 –> 00:28:57.564
It's like,
00:28:57.564 –> 00:29:00.114
Ronnie: and it's, and you wanna just kind of cut, be and paste what you've
00:29:00.114 –> 00:29:02.424
already written cuz you already wrote the right answer, you know,
00:29:02.424 –> 00:29:03.834
up above or whatever in the text.
00:29:04.044 –> 00:29:06.804
But chat g p t does a pretty good job of like writing it in a slightly
00:29:06.804 –> 00:29:10.374
different way that might connect with them a little bit better or something
00:29:10.374 –> 00:29:12.144
like that and not feel super repetitive.
00:29:12.144 –> 00:29:15.834
So, um, you know, that's just the first thing we're playing with.
00:29:16.374 –> 00:29:24.789
Um, right after that it's getting to creating, we found, Just creating
00:29:24.789 –> 00:29:28.119
the course outline, which you can already go to chat G p T or
00:29:28.119 –> 00:29:30.069
I've been using Bard a lot too.
00:29:30.639 –> 00:29:30.909
Nice.
00:29:31.059 –> 00:29:32.439
I think that G Google Chat.
00:29:32.439 –> 00:29:33.879
Joe: G p t Google established
00:29:33.879 –> 00:29:34.209
Ronnie: earlier.
00:29:34.214 –> 00:29:34.449
Yeah.
00:29:34.929 –> 00:29:35.169
Yeah.
00:29:35.529 –> 00:29:36.999
Um, yes.
00:29:37.089 –> 00:29:42.999
And so, um, you know, you can already ask it for a course outline based
00:29:43.004 –> 00:29:44.109
on the course topic and all that.
00:29:44.109 –> 00:29:47.829
But what we're doing is you have to put a course title in
00:29:47.829 –> 00:29:48.939
when you create a new course.
00:29:48.999 –> 00:29:52.959
And we ask you right after that what like the objectives are of the course.
00:29:53.169 –> 00:29:53.289
Mm-hmm.
00:29:53.529 –> 00:29:56.439
Well now we already have all the information we need to
00:29:56.829 –> 00:29:58.029
write the prompts for you.
00:29:58.479 –> 00:29:58.629
Yeah.
00:29:58.659 –> 00:30:04.419
Um, so then we can generate a, an outline and say, do you like this?
00:30:04.479 –> 00:30:06.129
You can just start blank if you want.
00:30:06.129 –> 00:30:09.279
Like, you're not forced to use it, but if you choose to use it, you can easily
00:30:09.279 –> 00:30:12.579
customize it, edit it, but hopefully, you know, the goal is to get people
00:30:12.584 –> 00:30:14.289
to publish their first course faster.
00:30:14.289 –> 00:30:16.179
That's like the metric we're trying to improve.
00:30:16.179 –> 00:30:16.239
Yeah.
00:30:16.269 –> 00:30:20.174
Cuz we're a business, you know, we have to be, um, And,
00:30:20.194 –> 00:30:23.424
Joe: but I mean also like starting a course is like the hardest part, right?
00:30:23.484 –> 00:30:26.304
I mean, to me it's some people, they're like people who have a hard
00:30:26.304 –> 00:30:29.334
time starting and a, uh, some people who have time, like getting a hard
00:30:29.334 –> 00:30:30.354
time getting over the finish line.
00:30:30.834 –> 00:30:33.144
I am hun a hundred percent in the starting.
00:30:33.804 –> 00:30:34.074
Yeah.
00:30:34.164 –> 00:30:36.144
I will stare at a problem for like a week and be like, yeah,
00:30:36.144 –> 00:30:37.164
I really gotta start this.
00:30:37.284 –> 00:30:41.994
But like, again, generative AI has been, that made that a little bit easier, right?
00:30:41.994 –> 00:30:45.954
And like getting an outline, at least like you said, gets the ideas
00:30:45.954 –> 00:30:47.754
flowing and that's like super helpful.
00:30:47.754 –> 00:30:50.934
And so, yes, like you're a business, you want people to make more courses
00:30:50.939 –> 00:30:56.214
obviously, but like that is also extremely beneficial to the course
00:30:56.214 –> 00:30:59.634
creator who probably wants to get the course done as soon as possible.
00:30:59.634 –> 00:30:59.724
Oh yeah.
00:30:59.724 –> 00:31:00.714
So they can start selling it,
00:31:00.714 –> 00:31:00.984
Ronnie: right?
00:31:01.434 –> 00:31:05.094
No, we want, I mean we want, we wanna make tools that makes their
00:31:05.094 –> 00:31:07.554
lives easier and better and a better end result of the course.
00:31:07.554 –> 00:31:10.974
And everything like that helps 'em learn how to use the our tool as well,
00:31:10.974 –> 00:31:13.254
because that is kind of the hardest.
00:31:14.454 –> 00:31:17.604
Piece is that very beginning, just getting used to the course.
00:31:17.604 –> 00:31:20.244
And so if it already has the lessons laid out there with the titles,
00:31:20.364 –> 00:31:23.064
it, it all just makes a lot more sense to teach you how to use the
00:31:23.064 –> 00:31:24.594
tool, which is a big part of it too.
00:31:24.744 –> 00:31:26.064
And we'll do the same for lessons.
00:31:26.064 –> 00:31:28.134
We know the lesson title, we know the lesson objectives.
00:31:28.434 –> 00:31:30.384
We can, I'm nervous about this one.
00:31:30.384 –> 00:31:34.854
I, we're not gonna publish it if it's not good content, but like, I'm hoping
00:31:34.854 –> 00:31:41.064
we can write it in ways, like tell a story a around this topic or Yeah, like
00:31:41.064 –> 00:31:45.984
try to make it more engaging or ask discussion questions for this topic.
00:31:46.074 –> 00:31:50.124
So it's not just like regurgitating a textbook of content, right?
00:31:50.129 –> 00:31:55.014
Like it's gonna vary based on what the topic is, that it gives you some lesson
00:31:55.014 –> 00:32:00.924
output, help build some of that, um, you know, interactive elements into the lesson
00:32:00.924 –> 00:32:01.374
Joe: for you.
00:32:02.214 –> 00:32:04.644
Yeah, I really, I really like that.
00:32:04.734 –> 00:32:09.204
Um, cuz usually, you know, when I start, when I start on a course,
00:32:09.204 –> 00:32:10.764
the first thing I'll do is.
00:32:11.604 –> 00:32:13.599
Um, this is like course or book.
00:32:13.899 –> 00:32:18.669
Um, there's a like dual mind map of like everything I know about the topic.
00:32:18.669 –> 00:32:18.909
Right.
00:32:19.419 –> 00:32:24.369
Um, and so like even if I start there, right, I could still ask cha
00:32:24.669 –> 00:32:28.899
e p t or Bard, um, which by the way, I tried Bard when I first came out.
00:32:29.229 –> 00:32:30.609
Um, it's not as good, I'll be honest.
00:32:30.939 –> 00:32:31.389
Yeah.
00:32:31.389 –> 00:32:36.849
I mean, I, I I I kind of feel like Google's like scared of how good it
00:32:36.849 –> 00:32:39.879
could actually be and like they're probably throttling it a little bit.
00:32:40.299 –> 00:32:40.959
Oh, interesting.
00:32:41.019 –> 00:32:45.039
Um, just based on what I've read, pre Bard coming out.
00:32:45.729 –> 00:32:49.869
Um, but like, is that, is that rapidly, is that changing rapidly?
00:32:49.874 –> 00:32:52.749
Cuz I know like one of the things that Bard can do that chat c p t
00:32:52.754 –> 00:32:55.309
can't is like get the content of a.
00:32:56.079 –> 00:32:56.379
Right.
00:32:56.829 –> 00:32:57.879
Ronnie: Yeah, it does that.
00:32:57.909 –> 00:33:00.549
Um, and I use Bing actually a lot too.
00:33:01.329 –> 00:33:01.449
Oh, nice.
00:33:01.449 –> 00:33:04.509
Like, I'll test them all and Bing is chat g p t four, but it does
00:33:04.509 –> 00:33:07.749
the website stuff and I really like the way it cites its sources.
00:33:07.754 –> 00:33:07.879
Oh.
00:33:08.229 –> 00:33:10.059
And tells you where it pulled the information.
00:33:10.599 –> 00:33:11.279
Um, dang.
00:33:11.589 –> 00:33:11.949
That's awesome.
00:33:11.979 –> 00:33:12.039
Yeah.
00:33:12.039 –> 00:33:15.189
One thing, one thing I like about Bard is it usually gives you three
00:33:15.189 –> 00:33:17.109
versions of whatever it writes.
00:33:17.649 –> 00:33:20.619
And so you can immediately see what's different between the three versions.
00:33:20.619 –> 00:33:21.729
So that's pretty cool too.
00:33:21.949 –> 00:33:24.739
And I'm hoping we kind of build that in maybe with, it's kind of like
00:33:24.744 –> 00:33:26.089
we're doing three quiz questions.
00:33:26.089 –> 00:33:27.829
You can choose to have all three.
00:33:28.369 –> 00:33:33.829
Um, but with the outlines, we might have it do a short course outline
00:33:33.829 –> 00:33:38.299
or a more complicated course outline with like modules or something so
00:33:38.299 –> 00:33:40.009
we can show you the differences.
00:33:40.489 –> 00:33:46.399
Um, that is, is something we're, we're actively kind of looking into.
00:33:47.084 –> 00:33:51.764
Joe: Did you read Bill Gates's article about ai, like the future of AI
00:33:51.764 –> 00:33:54.194
and, and how it could help people?
00:33:55.514 –> 00:33:57.734
Ronnie: I don't think I, I mean, I know I didn't read it.
00:33:57.794 –> 00:33:59.264
I've heard bits and pieces
00:33:59.264 –> 00:34:04.304
Joe: of what I, my biggest takeaway and what I liked best from it was he
00:34:04.304 –> 00:34:05.804
basically said that my job is safe.
00:34:05.804 –> 00:34:06.014
Right?
00:34:06.014 –> 00:34:09.134
Educators, the world's always gonna need educators and the
00:34:09.134 –> 00:34:10.244
world's always gonna need nurses.
00:34:10.244 –> 00:34:12.284
So like, my job and my wife's job are safe.
00:34:13.189 –> 00:34:21.284
Um, but, uh, to that point, right, anybody at this moment can look
00:34:21.284 –> 00:34:23.024
up anything they want, right?
00:34:23.729 –> 00:34:26.729
Uh, you can find information on anything.
00:34:27.389 –> 00:34:33.239
And, um, but that doesn't mean that schools and educational
00:34:33.239 –> 00:34:34.889
institutions are eliminated, right?
00:34:34.889 –> 00:34:43.409
Because you still need someone with the experience to discern and distill
00:34:44.069 –> 00:34:46.529
and filter out the garbage, right?
00:34:46.889 –> 00:34:53.429
Um, and so I think like what we're talking about here is how chat G
00:34:53.429 –> 00:34:59.909
P T or other generative AI tools can help us make better content,
00:34:59.909 –> 00:35:01.439
give us better ideas, right?
00:35:01.569 –> 00:35:07.859
Because we as educators, we still only have like our personal lens, right?
00:35:07.859 –> 00:35:13.739
So like, I mean, I don't want to, um, disparage programmers.
00:35:13.739 –> 00:35:17.669
I am a programmer, but like I've, I've said this before, right?
00:35:17.669 –> 00:35:20.369
Where like I'll be talking to a client and they'll want to feature and I'll
00:35:20.369 –> 00:35:21.289
be like, why would you want that?
00:35:22.379 –> 00:35:22.739
Right.
00:35:22.739 –> 00:35:26.609
Like, which is just such a conceited thing to think and say.
00:35:27.179 –> 00:35:32.849
Um, but like the same could be said in, in the education setting, right?
00:35:32.849 –> 00:35:38.519
Like, I might not think of something that the, uh, the learner might need to learn.
00:35:39.029 –> 00:35:44.249
Whereas a few good prompts from chat G P T might show me like, I'm teaching WordPress
00:35:44.249 –> 00:35:48.629
and most people don't know the difference between a page and a post that comes from
00:35:48.629 –> 00:35:51.629
a real life experience where my student was like, what are you even talking about?
00:35:52.349 –> 00:35:53.159
What's the difference?
00:35:53.279 –> 00:36:01.289
Um, so things like that, if you can short circuit that, uh, incredulous
00:36:01.289 –> 00:36:07.559
look from a, an 18 year old student, uh, chay, VT could save you a lot of pain.
00:36:09.389 –> 00:36:11.789
Ronnie: Well, you know what, you made me think a little bit about.
00:36:13.029 –> 00:36:13.124
Chat.
00:36:13.124 –> 00:36:18.224
G p t is so text heavy and I know that there's some like generative like
00:36:18.224 –> 00:36:21.884
art and image tools and even videos we're getting there, but mm-hmm.
00:36:22.129 –> 00:36:25.934
We, we've kind of been on this trend away from reading a lot of text and
00:36:25.934 –> 00:36:30.044
moving into like these like TikTok like video for everything, right?
00:36:30.044 –> 00:36:35.294
Like if you can't, if you can't teach it in a, in a quick, uh, portrait mode.
00:36:35.294 –> 00:36:38.204
TikTok, I mean, forever it was like, how dare you record a video
00:36:38.204 –> 00:36:39.764
in portrait mode and now Oh, I know.
00:36:40.004 –> 00:36:48.614
Um, and so like that's a good thing that educators have to remember.
00:36:48.619 –> 00:36:51.314
Like depending on the topic, depending on the learner, you
00:36:51.314 –> 00:36:52.874
kind of set it with their needs.
00:36:52.879 –> 00:36:57.554
Like some things somebody might be able to read and understand others they
00:36:57.554 –> 00:37:01.244
might be better if they hear it or if they see it in a video or if they get
00:37:01.244 –> 00:37:03.194
to draw it themselves or whatever.
00:37:03.464 –> 00:37:05.964
So when we're building our course, we can inc.
00:37:06.764 –> 00:37:10.514
All these strategies, whenever possible, give people the choice
00:37:10.514 –> 00:37:13.304
and we don't have to funnel them through the exact same experience
00:37:13.304 –> 00:37:15.134
as everyone else taking the course.
00:37:15.224 –> 00:37:16.484
We can give them their options.
00:37:16.484 –> 00:37:21.854
And that's really what I hope this like AI will help us be able to build
00:37:21.854 –> 00:37:26.084
those sorts of like, just experiences
00:37:26.084 –> 00:37:26.594
Joe: faster.
00:37:27.554 –> 00:37:27.974
Yeah.
00:37:27.974 –> 00:37:31.034
And, and this is something I talk about with like content reuse, right?
00:37:31.094 –> 00:37:35.334
Um, you know, I've got students who are like, how am I supposed
00:37:35.334 –> 00:37:36.164
to make all this content?
00:37:36.169 –> 00:37:41.114
Like, well, you know, it's, uh, record the podcast, use generative AI to get
00:37:41.114 –> 00:37:44.594
a transcript, have chat, e b t, clean up that transcript and make it readable
00:37:45.404 –> 00:37:47.204
and then have it summarize, right?
00:37:47.264 –> 00:37:48.734
Oh, now you have LinkedIn post, right?
00:37:49.214 –> 00:37:52.634
Uh, there is, if you are creating text based courses, like maybe you're not
00:37:52.814 –> 00:37:57.464
good on like, maybe, you know, I mean, Thomas Jefferson famously delivered
00:37:57.464 –> 00:38:04.044
his state, state of the Union, states of the State of the Union addresses.
00:38:04.214 –> 00:38:04.694
There we go.
00:38:05.204 –> 00:38:08.789
Um, Via, via written word, right?
00:38:08.789 –> 00:38:10.319
Because he hated speaking.
00:38:11.099 –> 00:38:16.919
Um, but I was just looking at this tool by, uh, 11 Labs.
00:38:17.729 –> 00:38:18.989
I don't know if you've seen this one.
00:38:18.989 –> 00:38:23.489
You give it, you feed it a sample of your voice, and then it will, you
00:38:23.494 –> 00:38:29.909
know, generate, uh, text to speech with your own voice, um, does a pretty
00:38:29.909 –> 00:38:37.409
good job if you have like that North American kind of accent and dialect.
00:38:38.039 –> 00:38:43.529
Um, you know, I think, uh, I was listening to a podcast with, uh, John Voorhis,
00:38:43.679 –> 00:38:49.019
who's from like Chicago and Federico Vici, who's from Rome, Italy, and, um,
00:38:49.649 –> 00:38:52.619
definitely worked a little bit better for John than it did for Federico.
00:38:52.619 –> 00:38:55.649
So probably a very US-centric tool right now.
00:38:55.654 –> 00:38:58.709
But, um, you know, if you're in a position where you can.
00:38:59.924 –> 00:39:02.684
Audio content, you're not comfortable in front of the mic.
00:39:02.774 –> 00:39:02.954
Yeah.
00:39:03.314 –> 00:39:05.054
That could be an opportunity.
00:39:05.114 –> 00:39:05.474
Right?
00:39:05.534 –> 00:39:06.494
Or vice versa.
00:39:07.394 –> 00:39:11.654
AI tools are giving us the ability to meet the learners where they want
00:39:11.659 –> 00:39:13.214
to be, which I think is super great.
00:39:15.404 –> 00:39:16.244
Ronnie: Yeah, absolutely.
00:39:16.544 –> 00:39:22.634
And like I can write a blog post or an email like in no time.
00:39:22.664 –> 00:39:25.934
That's just a skill that I've developed, but when it comes to trying
00:39:25.934 –> 00:39:29.774
to record a video, like it could take me all day to record a minute
00:39:29.774 –> 00:39:34.724
because I just like, just get stressed out about it and wanna rerecord a
00:39:34.724 –> 00:39:36.074
million times and all that stuff.
00:39:36.074 –> 00:39:36.164
Mm-hmm.
00:39:37.304 –> 00:39:39.824
Maybe there's tools that are available that are gonna help me.
00:39:39.824 –> 00:39:40.124
Right.
00:39:40.124 –> 00:39:43.034
Like I can write it out and like get it out quickly.
00:39:43.564 –> 00:39:46.324
Joe: I think it's really interesting when you think about those things, right?
00:39:46.534 –> 00:39:50.854
Turning on a video and, and talking is energy.
00:39:50.974 –> 00:39:54.874
Like it takes a lot of energy, the camera steals energy from you.
00:39:54.874 –> 00:39:56.974
So, um, yeah.
00:39:56.974 –> 00:39:57.754
But these tools can be
00:39:57.754 –> 00:39:58.834
Ronnie: a great equalizer.
00:39:58.834 –> 00:39:58.924
Yes.
00:39:58.984 –> 00:40:01.684
I mean, I think about, uh, you know, people with.
00:40:02.794 –> 00:40:07.474
Dyslexia or dysgraphia like or anything really.
00:40:07.474 –> 00:40:09.574
Like we can What's dysgraphia again?
00:40:09.754 –> 00:40:13.414
It's writing issues like especially handwritten.
00:40:13.414 –> 00:40:13.444
Okay.
00:40:13.449 –> 00:40:16.054
Like handwriting and getting their words onto paper.
00:40:16.114 –> 00:40:16.384
Gotcha.
00:40:16.744 –> 00:40:21.904
Um, like, you know, we have such good tools with text
00:40:21.904 –> 00:40:23.734
to speech that really helps.
00:40:23.944 –> 00:40:24.064
Mm-hmm.
00:40:24.429 –> 00:40:29.764
Um, I've even seen people use like paste, copy paste and a whole bunch of text
00:40:29.764 –> 00:40:34.294
and say like, rewrite this in a more friendly format for someone with dyslexia.
00:40:34.294 –> 00:40:37.264
And it takes out some of like, it, there's some tools that people are
00:40:37.264 –> 00:40:42.664
working on just for that, but like, it's just these tools will hopefully be une
00:40:42.664 –> 00:40:46.774
equalizer for those, those of us both wanting to create content and consume.
00:40:46.779 –> 00:40:47.104
Right.
00:40:47.104 –> 00:40:49.594
We will all be a little bit more on an even playing field.
00:40:50.304 –> 00:40:51.034
Joe: Yeah, absolutely.
00:40:51.034 –> 00:40:51.554
To be pretty cool.
00:40:51.554 –> 00:40:51.954
Absolutely.
00:40:52.114 –> 00:40:52.744
That's awesome.
00:40:53.104 –> 00:40:55.174
That's like one of the things everyone's like, why do I, why
00:40:55.174 –> 00:40:56.674
does my podcast need a transcript?
00:40:56.764 –> 00:40:57.034
Right.
00:40:57.094 –> 00:41:01.234
I'm like, well, there's like a lot of reasons, but some people prefer to read.
00:41:02.244 –> 00:41:05.254
And like the argument will be like, well, our podcast is so
00:41:05.254 –> 00:41:09.574
conversational that like just the transcript will be terrible to read.
00:41:09.574 –> 00:41:12.244
And I'm like, all right, well let the reader make that judgment.
00:41:12.364 –> 00:41:12.664
Right?
00:41:12.669 –> 00:41:15.214
Like, don't be like, you won't like this anyway.
00:41:16.564 –> 00:41:17.074
Um,
00:41:17.764 –> 00:41:17.974
Ronnie: yeah.
00:41:17.974 –> 00:41:21.604
Well, similarly, if you have a video based course, of course it's heavy with videos.
00:41:21.604 –> 00:41:25.534
Like not just having the caption option, but like you can use an
00:41:25.534 –> 00:41:28.234
accordion to hide it, but put the whole transcript in there, right?
00:41:28.264 –> 00:41:28.534
Yeah.
00:41:28.654 –> 00:41:33.214
So someone can expand, but you're also gonna like benefit search if
00:41:33.214 –> 00:41:34.384
someone's searching through your course.
00:41:34.414 –> 00:41:37.174
One of the things that, I don't know how long this will take or how useful
00:41:37.179 –> 00:41:40.534
this will be, but I feel like we're gonna have these chat bots that follow
00:41:40.534 –> 00:41:41.884
us on every website we visit now.
00:41:42.544 –> 00:41:43.154
Mm-hmm.
00:41:43.234 –> 00:41:48.304
So the idea is like, and we're kind of looking into this like an AI tool
00:41:48.304 –> 00:41:49.864
where you could chat with the course.
00:41:50.404 –> 00:41:50.684
Yeah.
00:41:51.364 –> 00:41:55.234
And you know, so having that transcript in there is gonna make, building these
00:41:55.234 –> 00:41:57.394
tools and add-ons later so much better.
00:41:57.394 –> 00:41:58.684
So I would definitely,
00:41:58.744 –> 00:42:00.964
Joe: someone told me.
00:42:01.999 –> 00:42:03.724
About a tool like this.
00:42:04.144 –> 00:42:06.514
It's not on this piece of paper, I thought it was.
00:42:06.964 –> 00:42:10.384
Um, but it's like you feed it a bunch of your content, video content,
00:42:10.384 –> 00:42:14.434
audio content, and it transcribes it, transcribes it, and then you basically
00:42:14.434 –> 00:42:19.864
say like, um, where do I talk about, uh, this was a real estate example, right?
00:42:19.864 –> 00:42:22.714
So like, where do I talk about, um, HOAs?
00:42:23.584 –> 00:42:27.274
And this chat box comes back and it's like, in this video at minute
00:42:27.484 –> 00:42:30.094
nine you talk about HOAs, right?
00:42:30.094 –> 00:42:33.334
Like, so these tools are already being developed and that is
00:42:34.114 –> 00:42:36.034
absolutely bananas to me.
00:42:36.064 –> 00:42:38.434
Ronnie: And even more than like search results like that, it'll
00:42:38.439 –> 00:42:41.554
like synthesize like, what did we talk about with HOAs in there?
00:42:41.554 –> 00:42:41.644
Right?
00:42:41.784 –> 00:42:44.584
And it'll like summarize instead of you having to read the transcript.
00:42:44.584 –> 00:42:47.374
And, and so I feel like that's coming.
00:42:47.379 –> 00:42:51.064
I don't know how far in the future, but your course will have
00:42:51.184 –> 00:42:53.734
a chatbot that someone can like.
00:42:54.579 –> 00:42:57.019
You know, ask questions of the course.
00:42:57.439 –> 00:42:57.709
Right?
00:42:57.709 –> 00:43:01.429
Um, every website has it with documentation and all that sort of stuff,
00:43:01.429 –> 00:43:02.719
Joe: so Yeah.
00:43:02.749 –> 00:43:04.399
Completely indexed, right?
00:43:04.399 –> 00:43:08.329
And then this is, yeah, I mean, cuz this follows the trend and I'm
00:43:08.334 –> 00:43:09.649
aware we're coming up on time here.
00:43:09.709 –> 00:43:14.209
Um, so if anybody has any, any questions, uh, for me, or more importantly,
00:43:14.209 –> 00:43:16.669
Ronnie, um, leave them in the chat.
00:43:16.669 –> 00:43:17.839
I'll make sure we get to them.
00:43:18.229 –> 00:43:25.399
Um, but you know, the trend for the last few years has been, um, I first heard,
00:43:25.399 –> 00:43:32.059
uh, uh, Chris Badgett from Lifter, uh, use this term, um, like just in time learning.
00:43:32.059 –> 00:43:32.149
Mm-hmm.
00:43:32.929 –> 00:43:33.199
Right?
00:43:33.199 –> 00:43:37.219
Where people have a problem they wanna solve and they want to find course
00:43:37.219 –> 00:43:40.579
material in that moment, uh, to help them.
00:43:40.579 –> 00:43:42.829
And so this tool, the tool is called Searchy.
00:43:43.339 –> 00:43:44.719
I'll put it in the chat here.
00:43:45.319 –> 00:43:46.579
Um, oh, nice.
00:43:46.699 –> 00:43:50.299
But this is like, this is the, the tool I was talking about, that like
00:43:50.299 –> 00:43:52.279
index is your own content for you.
00:43:52.279 –> 00:43:55.294
This is like, Definitely something I'm gonna be playing with
00:43:55.714 –> 00:43:56.734
probably on the next live stream.
00:43:57.364 –> 00:44:00.664
Uh, either that or like generating an outline for my next book idea.
00:44:00.844 –> 00:44:08.614
Um, but uh, having a tool like this means that you can have, uh, over
00:44:08.614 –> 00:44:11.014
six or 14 hours of course content.
00:44:11.044 –> 00:44:14.644
And like, that doesn't feel daunting to the, the learner anymore.
00:44:14.644 –> 00:44:14.854
Right.
00:44:14.854 –> 00:44:18.334
Because I think this was like another thing that like course creators felt like
00:44:18.334 –> 00:44:24.454
they had to do was just like, put as much content as possible because content equals
00:44:24.454 –> 00:44:27.394
value, but like outcomes, equal value.
00:44:28.114 –> 00:44:29.584
Um, yeah.
00:44:29.584 –> 00:44:29.674
And
00:44:29.674 –> 00:44:33.914
Ronnie: these micro courses are like a big thing and a good, I mean, you
00:44:33.914 –> 00:44:35.554
can learn so much in 15 minutes.
00:44:35.664 –> 00:44:36.154
Yeah.
00:44:36.154 –> 00:44:37.194
And like absolutely.
00:44:37.614 –> 00:44:41.014
You know, and you could, you could sell that easily.
00:44:41.824 –> 00:44:42.094
Right.
00:44:42.099 –> 00:44:44.914
Um, you know, and, and get good value
00:44:44.914 –> 00:44:45.304
Joe: out of it.
00:44:45.424 –> 00:44:46.504
So yeah.
00:44:46.504 –> 00:44:50.674
That's like a tactical error I made recently where, um, I've got
00:44:50.674 –> 00:44:54.184
over a hundred videos, probably like 125 videos on podcasting.
00:44:54.994 –> 00:44:57.844
And, um, they were all in kind of self-paced courses.
00:44:57.844 –> 00:45:01.624
They were mostly in one big self-paced course, and I just kind of turned
00:45:01.624 –> 00:45:06.004
it into a membership where you could search for videos and, uh, I thought
00:45:06.004 –> 00:45:09.364
this was really the way to go, like Netflix style search for your topic.
00:45:09.714 –> 00:45:14.014
Um, when I didn't anticipate was for like, I kind of priced myself
00:45:14.014 –> 00:45:21.154
out of the market, um, for my target audience, but also, like, sometimes
00:45:21.159 –> 00:45:22.804
people don't know what they don't know.
00:45:23.674 –> 00:45:28.204
And so if I give them a, um, micro course or a mini course where it's like, how
00:45:28.204 –> 00:45:31.744
to start a podcast for less than 400 bucks, oh, well that's the thing that
00:45:31.744 –> 00:45:35.944
they know they, they need or how to get your first podcast sponsor right now.
00:45:35.949 –> 00:45:38.794
Let's not think long term about generating hundreds of thousands
00:45:38.794 –> 00:45:40.114
of dollars off of sponsorships.
00:45:40.114 –> 00:45:41.974
Let's just talk about getting your first sponsorship.
00:45:41.974 –> 00:45:43.264
Is that worth 50 bucks to you?
00:45:44.049 –> 00:45:44.749
Well, yeah, totally.
00:45:45.499 –> 00:45:48.499
Ronnie: And then you can cross sell, upsell, right, exactly.
00:45:48.499 –> 00:45:50.209
Link all that sort of good stuff.
00:45:50.269 –> 00:45:50.569
Yeah.
00:45:50.569 –> 00:45:53.299
Especially into like a one-on-one coaching thing or whatever
00:45:53.299 –> 00:45:53.779
Joe: it may be.
00:45:54.499 –> 00:45:55.639
So Yeah, that's exactly right.
00:45:55.639 –> 00:45:59.869
And the mistake I made learn from this mistake friends, um, I tried to bundle
00:45:59.869 –> 00:46:05.089
it all together, like you get all hundred 20 videos and live cohorts with me and a
00:46:05.089 –> 00:46:09.799
one-on-one session with me, and I thought I was throwing in a lot of value, but
00:46:09.829 –> 00:46:11.389
it kind of sounds overwhelming, right?
00:46:11.389 –> 00:46:13.849
And so, like people who bought, and now we're six months in, they, and
00:46:13.849 –> 00:46:16.429
they're like, do I still have that one-on-one coaching session with you?
00:46:16.489 –> 00:46:21.499
Like, and maybe if I let more people buy it when they're ready, right?
00:46:21.499 –> 00:46:25.249
If I get them in and they, I solve their immediate problem, then the
00:46:25.249 –> 00:46:27.349
upsell the cross-sell is, is better.
00:46:27.409 –> 00:46:33.829
And so, um, not really generative ai, but just like kind of the theory of, I, I
00:46:33.834 –> 00:46:36.469
think we're moving towards, uh, away from.
00:46:37.084 –> 00:46:38.734
By the college degree.
00:46:38.854 –> 00:46:39.184
Right?
00:46:39.814 –> 00:46:40.054
Yeah.
00:46:40.194 –> 00:46:40.554
Yeah.
00:46:40.554 –> 00:46:43.714
And, and, and we're moving more towards like buy the skill, right?
00:46:43.714 –> 00:46:47.794
We're moving from like the big, like four, six year universities
00:46:47.794 –> 00:46:48.994
to the trade school again.
00:46:51.874 –> 00:46:52.114
Yeah.
00:46:52.714 –> 00:46:53.164
Awesome.
00:46:53.164 –> 00:46:59.014
Well, I wanna wrap up here with, um, uh, we touched on the
00:46:59.014 –> 00:47:00.364
stuff that, that you are doing.
00:47:00.394 –> 00:47:04.714
Uh, obviously you work for Automatic, automatic has a lot of different tools.
00:47:04.714 –> 00:47:05.344
Automatic.
00:47:05.344 –> 00:47:11.464
For those who don't know, uh, they run wordpress.com, own WOR WooCommerce, uh,
00:47:11.464 –> 00:47:14.704
and therefore Sensei Mail Poet, Jetpack.
00:47:15.994 –> 00:47:17.944
A lot of other things that I'm probably forgetting.
00:47:18.514 –> 00:47:20.704
Um, did I miss anything major there?
00:47:20.764 –> 00:47:22.234
Did I name all the major properties,
00:47:22.414 –> 00:47:25.024
Ronnie: but for anyone listening, pocket cast, it's my favorite
00:47:25.024 –> 00:47:27.334
Joe: pocket cast, of course.
00:47:27.634 –> 00:47:30.964
Um, God and Pocket cast is amazing.
00:47:31.024 –> 00:47:38.299
Uh, Hashtag not a sponsor, but like really, um, the web interface
00:47:38.299 –> 00:47:41.389
is still like the best of any podcast app I've ever used.
00:47:42.139 –> 00:47:44.179
Um, yeah, so Great point.
00:47:44.299 –> 00:47:47.359
Podcasts, uh, lots of other great stuff.
00:47:47.359 –> 00:47:52.639
So, um, is there like an overarching philosophy inside of Automatic?
00:47:53.119 –> 00:47:56.359
I know Automatic has for a long time been very like, let the
00:47:56.359 –> 00:47:58.069
teams do their things ship.
00:47:58.639 –> 00:48:02.089
Um, but as you've grown, maybe you've, you've gotten a more
00:48:02.089 –> 00:48:03.649
like com company wide philosophy.
00:48:03.654 –> 00:48:04.789
Does that question make sense?
00:48:05.254 –> 00:48:05.854
Ronnie: Yeah, it makes sense.
00:48:05.854 –> 00:48:06.934
And it's a little bit of both.
00:48:07.024 –> 00:48:13.834
I mean, I think, uh, Matt Mullenweg, our founder CEO o like posted in a publicly
00:48:13.834 –> 00:48:18.004
in a post status channel recently, like, you know, he thinks everyone across
00:48:18.004 –> 00:48:21.664
the entire WordPress ecosystem needs to learn AI deeply and experiment.
00:48:21.664 –> 00:48:24.424
And it's like, I think like everyone, it's taken over.
00:48:25.684 –> 00:48:30.214
Um, like it's something every team is talking about and is thinking about how
00:48:30.214 –> 00:48:34.714
to incorporate in their own way and that the teams have the autonomy and, you
00:48:34.714 –> 00:48:36.334
know, to figure out what works best.
00:48:36.574 –> 00:48:40.954
Everything from like, tools that we're using internally, like I now have a
00:48:40.954 –> 00:48:46.924
chatbot to ask like how, you know, like sense senses, subscriber numbers
00:48:46.924 –> 00:48:48.544
or changing over time or whatever.
00:48:48.544 –> 00:48:52.624
Instead of looking for a graph all the way up to like getting it into the hands of
00:48:52.684 –> 00:48:54.784
users, creating content in different ways.
00:48:55.504 –> 00:48:59.464
Also a big focus around, uh, we have so much content.
00:48:59.884 –> 00:49:06.694
Uh, forums and from courses and from blog posts, you know, about how to use
00:49:06.754 –> 00:49:10.774
WordPress, wordpress.com and all these sorts of things that like, you know,
00:49:10.774 –> 00:49:15.094
how can we use AI to, to help synthesize all that and, and get the user what they
00:49:15.094 –> 00:49:18.314
want to know from, from a support aspect.
00:49:18.694 –> 00:49:23.824
So it, it really runs the picture there, but it is like every team for themselves,
00:49:23.824 –> 00:49:31.654
we are working on like some centralized like, um, a p i tools that we can all use
00:49:31.654 –> 00:49:36.934
as, so that, that like some of the dirty behind the scenes under the hood work
00:49:36.934 –> 00:49:40.654
can be taken care of for us so we can just build faster, which is pretty cool.
00:49:41.494 –> 00:49:41.884
Joe: Nice.
00:49:41.884 –> 00:49:42.574
That's amazing.
00:49:42.634 –> 00:49:45.304
Um, we'll have to get into this at a later date, right?
00:49:45.304 –> 00:49:48.334
But like, customer service is probably a really good place
00:49:48.339 –> 00:49:49.804
where AI could be helpful, right?
00:49:49.884 –> 00:49:53.074
And yeah, this is like the first quote unquote chatbots.
00:49:53.079 –> 00:49:55.444
I feel like chatbot has a totally different meaning now
00:49:55.924 –> 00:49:57.244
than even like two years ago.
00:49:58.024 –> 00:50:01.444
But like, you would see that in, in the chat bots that, you know, you
00:50:01.444 –> 00:50:03.754
have little bubble on the site and it's like, Hey, how can I help you?
00:50:03.754 –> 00:50:06.574
Like the support chat.
00:50:06.844 –> 00:50:11.464
And it's like, oh, well, oh, it looks like you said the word migrate here.
00:50:11.464 –> 00:50:13.774
Like, have you looked at these FAQ articles and
00:50:14.434 –> 00:50:15.004
Ronnie: it was rarely
00:50:15.009 –> 00:50:15.514
Joe: what you needed.
00:50:15.519 –> 00:50:15.814
Right?
00:50:15.814 –> 00:50:16.954
It was rarely what you needed.
00:50:16.954 –> 00:50:17.044
Right.
00:50:17.334 –> 00:50:18.574
But like now Right.
00:50:18.574 –> 00:50:21.874
It feels like it'll be less rare.
00:50:22.804 –> 00:50:23.434
And also
00:50:23.434 –> 00:50:28.384
Ronnie: like the folks, you know, handling, uh, which their job is unreal.
00:50:28.384 –> 00:50:32.674
And I could never do like handling multiple live chats and tickets.
00:50:32.674 –> 00:50:32.764
I know.
00:50:32.769 –> 00:50:34.324
And like helping people all day long.
00:50:34.414 –> 00:50:38.524
Like they're the heroes, but they also have access to this data and
00:50:38.524 –> 00:50:40.054
it's like a lot to keep up with.
00:50:40.294 –> 00:50:40.684
Mm.
00:50:41.254 –> 00:50:47.944
Two, um, to help them like search and, and find the right way to say it that worked
00:50:47.944 –> 00:50:49.384
for someone in the past or something.
00:50:49.384 –> 00:50:49.684
Right.
00:50:49.744 –> 00:50:50.104
And
00:50:50.104 –> 00:50:50.314
Joe: yeah.
00:50:50.319 –> 00:50:51.034
That's pretty cool.
00:50:51.514 –> 00:50:52.114
Absolutely.
00:50:52.114 –> 00:50:57.784
I'm, I'm gonna, um, end with a, a question that I, I'm curious about, uh, cuz I know
00:50:57.784 –> 00:51:02.254
for a while every new hire at Automatic had to work support for two weeks.
00:51:02.254 –> 00:51:03.034
Did you have to do that?
00:51:03.424 –> 00:51:04.204
Ronnie: I did, yeah.
00:51:04.204 –> 00:51:07.564
And I had to do Woo support and I had never really used Woo.
00:51:07.834 –> 00:51:08.134
Oh wow.
00:51:08.134 –> 00:51:11.164
And so it was quite eye-opening and I'm, I'm due for
00:51:11.254 –> 00:51:12.604
Joe: getting back in there for a week.
00:51:12.904 –> 00:51:13.234
Nice.
00:51:13.234 –> 00:51:13.414
Yeah.
00:51:13.419 –> 00:51:16.564
Is that something that you can just like optionally do at any time or, uh, it's
00:51:16.569 –> 00:51:17.194
Ronnie: once a year.
00:51:17.224 –> 00:51:18.844
Everyone needs to do it, do a week.
00:51:18.849 –> 00:51:19.024
Oh,
00:51:19.444 –> 00:51:20.044
Joe: that's amazing.
00:51:20.104 –> 00:51:20.584
That's great.
00:51:20.614 –> 00:51:20.674
Yeah.
00:51:20.674 –> 00:51:22.684
That's, it's such a good, such a good thing.
00:51:22.684 –> 00:51:22.924
Right.
00:51:22.924 –> 00:51:28.354
I, um, just migrated to Transistor FM for my podcast host and, uh, the
00:51:28.354 –> 00:51:32.404
guy helping me support was also like the co-founder, uh, Justin Jackson.
00:51:32.404 –> 00:51:37.654
And I just thought that was like, Such a great thing, like, oh well, like,
00:51:37.864 –> 00:51:40.684
because you know, some people are like, I'm the ceo, and like, they're
00:51:40.684 –> 00:51:42.034
too good for like, the grunt work.
00:51:42.034 –> 00:51:44.824
But like, he's like, yeah, let me help you with that really
00:51:44.829 –> 00:51:45.094
Ronnie: quick.
00:51:45.364 –> 00:51:47.614
Just really, no, absolutely everyone in the company.
00:51:47.614 –> 00:51:51.574
I mean from like the accountants and the lawyers to the developers Wow.
00:51:51.579 –> 00:51:52.054
To everyone.
00:51:52.204 –> 00:51:53.374
So it's pretty
00:51:53.374 –> 00:51:53.704
Joe: cool.
00:51:53.974 –> 00:51:54.604
Yeah, I know.
00:51:54.604 –> 00:51:58.834
I've seen screenshots of like Matt jumping in too few times in time, which is cool.
00:51:58.834 –> 00:51:59.704
Yep, yep.
00:51:59.734 –> 00:52:00.814
Um, that's amazing.
00:52:00.814 –> 00:52:04.024
And then the last thing I'll just mention here is, uh, of the automatic
00:52:04.024 –> 00:52:07.294
products that I think are worth mentioning that I forgot to mention.
00:52:07.954 –> 00:52:09.064
Uh, we already mentioned Tumblr.
00:52:09.544 –> 00:52:13.324
Uh, day one, the journal app, which is super cool.
00:52:13.414 –> 00:52:17.854
Um, nice to be like, uh, I feel like Automatic is a good steward of that app.
00:52:18.484 –> 00:52:22.324
Uh, and simple note, which again, I feel automatic has
00:52:22.324 –> 00:52:23.794
been a good steward of that app.
00:52:23.794 –> 00:52:28.804
So, uh, looking for notes, especially for Android, I feel like, well, I mean,
00:52:29.644 –> 00:52:31.264
when I was on Android it was lacking.
00:52:31.434 –> 00:52:31.924
Yeah.
00:52:31.924 –> 00:52:34.309
Uh, Simple in a long time.
00:52:34.309 –> 00:52:35.389
Best joint based.
00:52:35.419 –> 00:52:36.469
Yeah, it's been a long time though.
00:52:36.769 –> 00:52:37.039
Yeah.
00:52:37.969 –> 00:52:43.069
Ronnie: So, oh, I mean, we've all in on open source and making the web better and
00:52:43.069 –> 00:52:45.109
not just through WordPress, which is yeah.
00:52:45.199 –> 00:52:45.799
Joe: Is pretty cool.
00:52:46.519 –> 00:52:47.029
Awesome.
00:52:47.089 –> 00:52:48.409
Well, Ronnie, this has been great.
00:52:48.409 –> 00:52:50.779
Thanks so much for joining us here on the livestream today.
00:52:51.019 –> 00:52:56.349
Thanks to, uh, EDMA and Wanda and all the lurkers, uh, who were watching
00:52:56.354 –> 00:53:00.169
or who will be listening to this later, uh, if people wanna learn more
00:53:00.169 –> 00:53:01.879
about you, where can they find you?
00:53:02.899 –> 00:53:06.709
Ronnie: I wrote a post on using Conmigo, which Khan Academy's
00:53:06.709 –> 00:53:08.839
ai on my blog@ronniebird.com.
00:53:08.899 –> 00:53:15.619
But you can also check us out on sensei lms.com, uh, for all the
00:53:15.619 –> 00:53:16.399
good stuff we're doing there.
00:53:17.479 –> 00:53:17.989
Joe: Nice.
00:53:17.989 –> 00:53:23.119
And, uh, yeah, I will make sure to have again, links in the description for
00:53:23.119 –> 00:53:25.639
both this video and the podcast episode.
00:53:25.644 –> 00:53:29.029
But, um, This episode has been presented by Sensei.
00:53:29.029 –> 00:53:34.099
So, uh, if you go to How I Built It slash sensei, you'll get a little, a
00:53:34.099 –> 00:53:39.229
little coupon code if you want to check out Sensei for your own online courses.
00:53:39.289 –> 00:53:43.579
Uh, I'm gonna find this blog post as we speak, um, and link
00:53:43.584 –> 00:53:45.109
that in the show notes as well.
00:53:45.109 –> 00:53:46.519
So, uh, oh, great.
00:53:46.519 –> 00:53:47.029
I found it.
00:53:47.059 –> 00:53:47.869
Oh, very timely.
00:53:47.869 –> 00:53:51.109
Thank you Ronnie, um, accounting Cafe.
00:53:51.109 –> 00:53:52.399
Thanks so much for being here.
00:53:52.399 –> 00:53:53.299
I appreciate you.
00:53:53.329 –> 00:53:54.169
Uh, really interesting.
00:53:54.169 –> 00:53:55.189
Thank you, Ronnie.
00:53:55.189 –> 00:53:56.929
Thanks so much for spending some extra time with us today.
00:53:57.059 –> 00:53:57.419
Yeah, it's fun.
00:53:57.419 –> 00:53:57.819
I appreciate it.
00:53:57.819 –> 00:53:58.179
A lot of fun.
00:53:58.399 –> 00:53:58.879
All right.
00:53:58.909 –> 00:53:59.119
Yep.
00:53:59.179 –> 00:54:02.119
Thank you to everybody watching slash listening.
00:54:02.539 –> 00:54:06.349
Uh, and until next time, get out there and build something.

